Support

You can find answers to frequently asked questions in our FAQs.

User Support¶

For technical questions and issues, contact our support team at support@jupyterhub.nrw.

Packages & Feedback¶

For questions regarding missing Python or Linux packages, email us at feedback@jupyterhub.nrw with the package name and a short description of what you need it for. You can also use this address to share general feedback with us.

Joining JupyterHub.nrw¶

Universities in NRW that are not yet part of JupyterHub.nrw are welcome to contact us at info@jupyterhub.nrw to learn more about joining the service.

Access to JupyterHub.nrw¶

Members of a university can use JupyterHub.nrw only after their university has completed the onboarding process and has been provided with its own JupyterHub.nrw instance.

If your university is not yet onboarded, you may be able to log in via your home institution, but you will not be able to access any resources yet.